Question 1

How long does a session last?

Accepted Answer

Normally 1 to 1.5 hours, except for the first appointment which will be longer due to the medical history, then more like 2 hours for a first consultation

Question 2

What languages can be spoken during consultations?

Accepted Answer

Fluent in French, English, and Spanish.German or Portuguese available upon request.

Question 3

What documents are required for a consultation request?

Accepted Answer

For the first consultation, please prepare your insurance card and any relevant medical documents (recent blood tests, X-rays, diagnoses, etc.).

Question 4

What services does the firm offer?

Accepted Answer

The practice offers a full range of medical services, including general consultations, routine examinations, and specialized naturopathic treatments.

Question 5

How can I make an appointment?

Accepted Answer

You can book an appointment online via the website, send an email to the office or call directly at the numbers listed on the contact page.

Question 6

Does the practice accept new patients?

Accepted Answer

Yes, we are accepting new patients. Please contact us for more information on the registration process.

Question 7

What are the office's opening hours?

Accepted Answer

The office is open Monday to Friday from 9am to 6pm, and Saturday from 9am to 1pm.

Question 8

My child (or I myself) has ASD, are there any possible adaptations?

Accepted Answer

Yes, if specified in your consultation request we will implement adaptations (reduced noise, dimmed lighting, special attention to materials (sheets and linens on the examination table, etc...) and other if special requests (if it is feasible!)

Question 9

Is the office accessible for people with reduced mobility?

Accepted Answer

Yes

Question 10

How can I request specific adjustments for a consultation?

Accepted Answer

You can specify your particular needs when making an appointment, and we will do our best to meet your requests.

Question 11

What payment methods are accepted?

Accepted Answer

We accept the following payment methods: Cash and Twint

Question 12

Is it possible to pay in installments?

Accepted Answer

Yes, it is possible to pay in 2 installments and, if necessary, with a personal arrangement to suit your situation.

Question 13

Are there any discounts for students ?

Accepted Answer

Yes, there is a student discount upon presentation of a certificate (student card, certificate of studies, etc.).

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